Frequently Asked Questions

Where is pick up? 

A. Flexible pick up/drop off arrangements from our Cockburn and Mandurah locations available.

Do you deliver hire items?

A. Yes, we offer local delivery ($15 each way) up to a 10km radius from our Cockburn and Mandurah locations. Delivery outside of these areas is available; price to be determined on varying factors. Of course you also have the option of collecting yourself free of charge. Consideration needs to be given to the vehicle or trailer space required for collection of items.

Q. Do you set up the Play spaces?

A. Yes! We know you have plenty to juggle when organising a party or event and are available if needed to take another ‘to do’ off your list. We offer a very reasonable set up fee of $10 for small Playspaces and $15 for large. The fee for LPP to dismantle and pack up after the event is also $10 for small and $15 for large Playspaces. Prices may vary for larger packages or set up of other equipment – feel free to discuss.

If choosing to set up or dismantle yourself, please allow 30-50 mins.

Q. What are your payment methods?

A. Payment can be made by Credit Card or Bank Transfer.

Q. What is your cancellation policy?

A. If for any reason you need to cancel your order, we offer a full refund, provided notice is given in writing within 14 days of your delivery date. All cancellations within 14 days – 2 business days before hire will forfeit the $50 deposit and cancellations within the last 2 business days will forfeit 50% of booking cost.

Q. Do you have toy packages?

A. Yes! In addition to our current Playspaces, we also offer a number of Play Packages which can be adapted to suit. Contact us for more information.

Q. What are your terms and conditions?

A. Please click below for our terms and conditions

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